FAQs

The logo file should have a resolution of at least 300 pixels. We accept PNG, JPG, or PDF formats, preferably without a background or with a solid color background. Avoid textures and gradients for better print quality.

Yes, you can use a free or paid platform that allows you to link multiple links in a single QR code or link. Search the internet for some options such as Linktree (Clarification: we are only using Linktree as an example, we are not recommending the use of this platform, we are not linked to it under any circumstances, you can choose the one you prefer)

Production time varies depending on the product. Each item has different specifications for production and delivery times. Please refer to the product description for specific details.

Yes, we offer rush production and expedited shipping options for customers who need their products sooner. This additional service is available for an extra fee.

Our products are laser-cut with precision and assembled with care to ensure quality. To maintain acrylic products, avoid using adhesives, acetone, alcohol, or chemical cleaners. Clean gently with a dust brush or microfiber cloth.

Yes, acrylic products are suitable for outdoor use, but precautions should be taken in extreme weather conditions and heavy rain, as acrylic is a delicate material.

If the product has not yet entered production, you can contact us to request modifications. However, once in production, modifications may not be possible.

We accept secure payments through Square on our online store.

We offer shipping guarantees, but customers must contact the shipping company in case of issues, as shipments are insured by the transportation companies.
As our products are personalized unfortunately we cannot accept returns, Please review the product description and photos before purchasing. If you have any questions, contact us before making your purchase to clarify any doubts.